Reducing user input requests to improve IT support ticket resolution process
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Empirical Software Engineering
سال: 2017
ISSN: 1382-3256,1573-7616
DOI: 10.1007/s10664-017-9532-2